Ombudsperson
The term "Ombudsperson" comes from "Ombudsman" in Swedish, which means "one who listens to the people".
This role is found in governments and universities, promoting justice, human rights and communication. At Zamorano, the Office of Ombudsperson, established in 2006, serves as an independent and confidential channel for dealing with academic and student life matters, mediating conflicts and providing impartial advice. Their role includes facilitating communication and communicating to management about issues affecting the institution.
This extracurricular was born to help and teach people of all ages to learn this sport, since its creation it has had a lot of acceptance on campus. The objective of the group is to train professionals and to be able to represent Zamorano to national competitions and, in turn, to be a learning experience so that they can improve the strategies of the game.
What is the complaint box and what is it for?
The complaints mailbox is a secure electronic reporting channel that allows complaints to be submitted anonymously. It allows anyone in the community in Zamorano to provide information about complaints, complaints, or improvements without fear of reprisals.
- Facilitate the filing of complaints.
- Ensure the confidentiality of the whistleblower.
- Serve as a tool to facilitate the investigation and follow-up of cases.
- Detail the circumstances to facilitate the identification of the complaint.
Describe in detail the circumstances that facilitate the identification of the activity or situation that you wish to report.
- Provide evidence or information that will allow you to investigate the situation.
If available, provide evidence about the situation being reported or indications and information that allow evidence to be obtained and an investigation to be carried out that allows an objective process.
- Make sure the information is reliable and not a rumor.
Have reasonable certainty that the information being conveyed is reliable, and not based on gossip or rumor.
- Any information will be investigated to substantiate the complaint.
In any case, any information entered through the mailbox leads to an investigation process that allows the complaint received to be objectified and substantiated.
Ombudsperson
This extracurricular was born to help and teach people of all ages to learn this sport, since its creation it has had a lot of acceptance on campus. The objective of the group is to train professionals and to be able to represent Zamorano to national competitions and, in turn, to be a learning experience so that they can improve the strategies of the game.
What is the complaint box and what is it for?
The complaints mailbox is a secure electronic reporting channel that allows complaints to be submitted anonymously. It allows anyone in the community in Zamorano to provide information about complaints, complaints, or improvements without fear of reprisals.
- Facilitate the filing of complaints.
- Ensure the confidentiality of the whistleblower.
- Serve as a tool to facilitate the investigation and follow-up of cases.
- Detail the circumstances to facilitate the identification of the complaint.
Describe in detail the circumstances that facilitate the identification of the activity or situation that you wish to report.
- Provide evidence or information that will allow you to investigate the situation.
If available, provide evidence about the situation being reported or indications and information that allow evidence to be obtained and an investigation to be carried out that allows an objective process.
- Make sure the information is reliable and not a rumor.
Have reasonable certainty that the information being conveyed is reliable, and not based on gossip or rumor.
- Any information will be investigated to substantiate the complaint.
In any case, any information entered through the mailbox leads to an investigation process that allows the complaint received to be objectified and substantiated.
Ombudsperson
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